Legal · Tassilix

Shipping policy

Shipping Policy

Thank you for shopping with Tassilix.

Estimated Arrival

All cases are made to order. Your order is expected to arrive within 7–14 days total. This estimate includes printing, production, and delivery.

The same estimated timeframe applies to all countries. Delivery may occasionally take longer because of carriers, customs, peak periods, or other factors outside our control.

Manufacturing & Fulfillment Origin

Tassilix creates and prepares the designs offered through our store. Our phone cases are manufactured, fulfilled, and shipped by production partners located in China.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated, such as during a free-shipping promotion.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available.

Delays

We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Lost or Stolen Packages

If your package is lost in transit, please contact us and we will assist you. We are not responsible for lost or stolen packages once they are marked as delivered.

Contact

If you have any questions about your order, contact us at support@tassilix.com.